Aircrafts

Cessna announces first Citation Service Center in the UK

Joe Hepburn, Cessna's senior vice president, Customer Service, speaks to the customers, Cessna employees and distinguished guests at the grand opening event

Cessna Aircraft Company, a Textron Inc. (NYSE: TXT) company, today announced the first Cessna-owned Citation Service Center in the UK, located at Robin Hood Airport Doncaster Sheffield.

The newly-acquired 50,000-square-foot facility, rebranded as the Doncaster Citation Service Center, offers a wide range of services from maintenance to modernization and paint. Previously known as Kinch Aviation Services, the business has operated for 15 years and been a Cessna authorized service facility for the past four years.

Joe Hepburn, Cessna's senior vice president, Customer Service, speaks to the customers, Cessna employees and distinguished guests at the grand opening event

The UK operation becomes the fourth Cessna-operated Citation Service Center in Europe, complementing facilities in Paris, France; Prague, Czech Republic; and Valencia, Spain.

Joe Hepburn, Cessna senior vice president, Customer Service, says:

“Our European customers have been asking for modernization and paint capabilities. Our announcement this month of new Citation Service Centers in Spain and now the UK means we can now offer these services for the more than 1,070 Citations currently operating in the region. We are extremely excited about the benefits these facilities will deliver for the region’s Citation fleet.”

Hepburn continues:

“Growing our service presence globally is very important as it enables us to better serve our broad customer base. The location of the Doncaster facility has been popular with our European customers and the center has a proven record of high-quality customer service.”

Cessna now has a total of 13 factory-operated Citation Service Centers across Europe, the United States and Singapore. Cessna’s global Citation Service Center network also includes the ServiceDirect initiative, through which the company operates 22 Mobile Service Units in the United States, Canada and Europe, and provides further field support through Cessna’s AOG Go Teams, Air Response Team, HomeService and Temporary Personnel Support.

Jets Cessna

About Cessna
Cessna is the world’s leading general aviation company. Since its inception in 1927, Cessna has designed, produced and delivered more than 193,500 airplanes around the globe. This includes more than 6,300 Citation business jets, making it the largest fleet of business jets in the world. Today, Cessna has two principal lines of business: aircraft sales and aftermarket services. Aircraft sales include Citation business jets, Caravan single-engine utility turboprops, single-engine piston aircraft and lift solutions by CitationAir. Aftermarket services include parts, maintenance, inspection and repair services. In 2011, Cessna delivered 689 aircraft, including 183 Citation business jets, and reported revenues of $2.990 billion.

About Textron
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems.

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